App Support

For the Masjid ul Hidayah prayer timetable app.

Something wrong, or a question? Email info@masjidulhidayah.co.uk and we will answer. If a prayer time looks wrong, please say which prayer and which day, and include a screenshot if you can.

Where the times come from

The app shows the masjid's own published timetable — the same times that are on the wall and on this website. Nothing is calculated and nothing is estimated, so the app cannot disagree with the masjid.

If a time in the app looks wrong, it is almost always because the timetable itself has been updated. Open the app and pull down on the today screen to fetch the latest times.

Common questions

The app says "not published" instead of a time.
That prayer has no time in the masjid's timetable for that day yet. The app says so plainly rather than showing a blank or a guess. It will appear as soon as the masjid publishes it.
The app says the times may be out of date.
Your phone has not been able to reach the masjid's website for a while, so the app is being honest rather than showing times it cannot vouch for. Open the app while you have signal or Wi-Fi and it will update.
A widget is not updating.
Open the app once, then remove the widget and add it again. Phones in battery-saving modes — Low Power Mode on iPhone, Adaptive or Battery Saver on Android — deliberately hold back widget updates, so turning that off for a moment helps too.
I am travelling. Whose times do I see?
Always Manor Park's. Every time in the app is reckoned on the masjid's own clock, so the app shows the same thing wherever you open it.
Where is the whole month?
Turn your phone sideways on the today screen and the full month appears, with Fridays marked for Jummah.
Does the app have a qibla compass, athan alarms or notifications?
No. It shows the masjid's timetable and nothing else. If there is something you would find useful, please tell us — the app is built for our community, at the masjid and at home, and we would rather hear it from you.
What does the app know about me?
Nothing at all. No account, no advertising, no tracking, nothing collected. See our privacy policy.

Contact

Masjid ul Hidayah
2A Church Road, Manor Park, London, E12 6AQ
Registered Charity No. 1189891
info@masjidulhidayah.co.uk